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FORUM TOPICS
SPEAKERS
- Transformation of retail: Trends. Forecasts. Business strategy. Evolution of POS.
- Changes in the retail sector in the light of new political and economic realities: the problem of creating new supply chains, optimization of pricing models, the problem of choosing the priority segments
- Reduction of the retailers’ margins because of rise in prices: a concession to the market or investing in the future?
- Cross-border online commerce: barriers, challenges of globalization
- Multi-channel sales model: promising scenarios and tools
- Omni-channel model in the retail sector: business models, case studies, forecasts, technical facilities for its implementation
- The market of premium and luxury retail in the changed environment: purchase drivers, customer base, consumer patterns
- Regional network retail, federal and international networks in the regions - problems of business niches and competitive model
- Marketplaces on the Russian market: the experience of Russian and global online players
- Loyalty programs, technology for offers targeting and personalization
- Coalition loyalty programs: the current stage of development and its trends
- Repositioning and rebranding of the network on a highly competitive market in the new environment
- Online lending: new forms
- Segmentation of the customer base to achieve an effective marketing communication: BI and CRM
- Big Data at the present stage of development of the retail sector
- E-commerce: technology trends, business models, legislation
- Web-analytics as a retailer’s tool
- Fulfillment: current trends and prospects of development. Effective management of pricing, product range, merchandising, inventory and retail space
- Supply chain management and logistics solutions in retail
- Optimization of the retailer’s back-office: technologies, tools, cases
- Mobile applications as a sales and promotion channel. Location-based services
- Social networks for the retailer: the data source, sales channel, marketing platform
- Innovative payment solutions
- POS-equipment and POS solutions
- Self Checkout, vending and other self-service systems
- Innovative solutions in the field of visual communications. Digital Signage. Navigation and interactive communication at the point of sale
- Call-centers in the retail sector: inhouse vs outsourcing
- IT in retail: CRM, ERP, BI-systems and others
- Video Analytics: the spheres of application
- Biometrics in the retail sector: the sphere of application, global experience
- Security Issues in the retail sector
- Personal data in the retail sector: problems of legal compliance and security
- Cash collection and self-collection, cash handling optimization technology
