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FORUM TOPICS
SPEAKERS
  • Cash circulation and global tendencies. Forecasts and prospects
  • Cash circulation as a lucrative business. A myth or reality?
  • New role of bank branches in the changing world. Seeking for a format: client-centric model of the branch
  • Building a bank’s multi-format branch network based on multiple-vector segmentation of the customer base
  • Modern concepts and practices of a retail bank branch formatting in Russia and globally
  • Branchless bank: niche experiments or a universal concept
  • “A branch on ATM”: video and audio consulting services at ATM as an example of formats convergence
  • Self-service branch: concept, technology and equipment
  • Servicing of elderly and disabled people at branches: formats, methods, opportunities for a bank
  • Market situation and basic trends of further self-service evolution (ATM, cash-in, cash-recycling, ADM, payment terminals, etc.)
  • Biometry in the ATM network and bank branches: Russian and international practices
  • Flagship branches of the banks: a proving ground for testing new technologies
  • Mobile branches and dismountable mini-offices as a factor of broadening the area of bank’s presence
  • IT solutions for evaluation of bank branch operating efficiency
  • Personnel mobility in the retail bank branches: concepts, implementations, cases
  • Cash-management – a vital element of optimization of customer support service costs
  • Geolocation in retail banking and other innovative services
  • New cash circulation automation technology: ATS, TCR, TCD – next stop: everywhere?
  • Digital signage in retail and QMS at a retail unit: goals, formats, results
  • Electronic cash. From the regulators’ negative perception towards probable coming into circulation in the foreseeable future
  • Main threats to security. Cyber attacks. Protection technologies. Biometrics. Monitoring and counteraction
  • Physical attacks at ATM and branch infrastructure. The modern threat landscape. Counteraction methods
  • Counterfeiting. Forecasts, prospects, recommendations
  • Technical means and methods of detection of counterfeit currency units
  • Cash collection and calculation technology
  • Processing systems and other systems for control and monitoring of self-service networks
  • Cash circulation and retail. The retail chains’ needs of cash circulation services automation (self-service systems, self collection, etc.)
  • Other interesting topics